Acknowledgements

This modular e-learning course "Supportability Engineering, a practical approach" has been created and developed based on real life experiences of a career in Supportability Engineering. It has been influenced by the working relationships and the knowledge gained from colleagues. While there are many, I wish to acknowledge the following:

My thanks for the Friday lunchtime classes that you presented on everything Supportability, invaluable.

My thanks for the unconditional assistance in completing projects, your guidance and expertise in the use of Opus and Simlox and the fun of presenting topics together at the Systecon User Group.