This modular e-learning course, System Operational Effectiveness: A Practical Approach, has been created and developed based on real life experiences of a career in Supportability Engineering. It has been influenced by the working relationships and the knowledge gained from formal training, working with many colleagues across the world over the years. While there are many, I wish to acknowledge the following:
Thank you Mirce for your input and the passing of your wealth of knowledge in support of Supportability Engineering Training, its course and mission to get Supportability Engineering recognised in engineering.
My thanks for the Friday lunchtime classes that you presented on everything Supportability, absolutely invaluable.
My thanks for the unconditional assistance in completing projects, your guidance and expertise in the use of Opus and Simlox and the fun of presenting topics together at the Systecon User Group.
This course was built on my personal experiences from a career in Supportability Engineering of over 40 years. Such a career would not be possible without the continuous mentoring and training given to me by the Royal Air Force and many of my contemporaries. In addition, there has been a lot of time spent reading books and articles to prepare this course. My particular thanks go to the authors:
Authored by:
Dr. Jezdimir Knezevic
Authored by:
U Dinesh Kumar, John Crocker, Jezdimir Knezevic and M El-Haram